Bennett Aerospace

Help Desk Operator - Intermediate (OR)

2 weeks ago(12/1/2017 6:43 PM)
# of Openings
Information Technology




About Us:


Bennett Aerospace, Inc. is located in the Research Triangle Park area of North Carolina.  Established in 2008, we are a woman owned, veteran owned, certified 8(a) small business that provides scientific, engineering, and technical advisory services to our customers. Primarily focused on Federal Government clients in general, and the Department of Defense in particular, Bennett Aerospace provides expert guidance and advice on the full spectrum of R&D and its applications in engineering, science, medicine, and IT, as well as providing strategic programmatic support in order to meet customer goals and objectives.  Bennett Aerospace is a rapidly growing business focused on hiring and retaining the best people.


Bennett AerospaceInc. has an *immediate* opening for a highly motivated Help Desk Operator – Intermediate in support of a Federal Law Enforcement client located in Medford, OR.



Job Description:


The Help Desk Operator – Intermediate, shall provide customer support services to the DEA registrant community. 



To learn more about us, please visit us at:


Duties may include the following:

  • Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue.
  • Provide first-tier support to end users for call support and resolve less complex problems immediately. More complex problems shall be referred to senior level Help Desk Operators.


Job Requirements:

 Education and Experience:

  • Minimum 2 years’ experience in the field required  OR
  • A BS/BA degree in lieu of work requirements

 Preferred Qualifications:

  • Ability to obtain a DOD Secret Clearance or higher (must be a U.S. Citizen)

Applicants selected will be subject to a Government background investigation and must meet eligibility and suitability requirements.

  • Applicants must be a US Citizen
  • Successful Pass of Bennett Aerospace Background Investigation
  • Successful Pass of Department of Defense Security Clearance

We are an Equal Opportunity Employer


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